FAQs Disclaimers & Contact
Thank you for shopping with us! We want to ensure you get the most out of your pet accessories, so we’ve put together some important info to help you care for your items and keep your furry friends safe.
FAQs & Disclaimers
Product Care Instructions
Collars
Our collars are made of high-quality fabric, and they’re built to be sturdy and durable. However, like any fabric item, they may experience general wear and tear from rough play and daily use. To keep your collar looking its best:
Machine wash or hand wash in cold water.
For machine washing, place the collar in a sock or laundry bag to prevent the buckle from banging around and getting damaged.
Hang to dry. Avoid using a dryer, as it could affect the fabric and buckle integrity.
Bows
Our bows are made with a soft elastic to fit comfortably, but they may stretch over time. If the bow feels too tight, gently stretch it to ensure a perfect fit.
To clean, wipe with a damp cloth, avoid using any harsh chemicals or strong detergents. This will help maintain the shape and integrity of the bow.
Collar Durability
While our collars are designed for durability, we recommend using a slip collar or another backup method for strong pullers.
Collar Safety Reminder
Please remember that while collars are great for identification, attaching tags, and leash walking it’s important to never leave a collar on your dog 24/7. With any collar (not just ours), there are risks of snagging during rough play or if your pet likes to climb under furniture. Always remove the collar when not in use to avoid any potential accidents or injuries.
Shipping and Turn Around Time
Due to the handmade nature of our products, please allow up to 3 weeks for fulfillment. Each item is carefully crafted to ensure the highest quality.
Contact Us
If you've read through our FAQs and Disclaimers and still have questions, please feel free to reach out to us. We're happy to assist!